Description About This Items. Caran D’ache Supracolor Metal Box Set Of 40 (A4). Important Terms and Conditions. Please keep this in mind! If your order arrives incorrect or the package is damaged in result of a carrier company, you must notify us within 4 days of receipt. Defective items will be credited only after matching the serial number with the one in our records. We are aware of all fraud cases and have all the items details in our records. We cannot be responsible for lost damaged packages. Monday – Friday : 9:30AM – 5:30PM Eastern Standar Time. We promise we can make you happy if you give us a fair chance. Thank you for taking your time.